Sales
sales@school-core.com — questions about pricing, demos, or onboarding.
Support
support@school-core.com — existing customers needing help.
Partnerships
partners@school-core.com — resellers, channel partners, integrators.
Press
press@school-core.com — media inquiries and brand assets.
Office hours
Live support is available Monday–Friday, 8 AM – 6 PM ET. After-hours email is monitored for urgent issues by our on-call rotation.
How fast do you reply?+
Within one business day for all general inquiries, within four business hours for paying customers, and within 30 minutes for severity-1 incidents.
Can I book a demo?+
Yes — email sales@school-core.com with your school name, size, and a few times that work for you.
Do you offer training?+
Every paid plan includes free onboarding training. Custom training packages are available — ask your account manager.